P.O. Box 3687 Aguadilla, PR 00605 C:(939)258-0313
Graduation May 2013- Masters in Adult Education, UMET (Metropolitan University of
Puerto Rico) Aguadilla
G.P.A. & One class away from completion)
Departamento del Trabajo y Recursos Humanos
Secretaria Auxiliar de Adiestramiento y Promoción de Empleo
Oficina de Adiestramiento y Desarrollo Empresarial
Curso Programa Pa’ Mi Gente 2012
Como Desarrollar y
Administrar un Negocio Pequeño en Puerto Rico
Su Plan de Negocios
Manual de Trabajo Edición 2006
Centro de Desarrollo Económico
Recinto Universitario de Mayagüez, Universidad de Puerto Rico
1993-1995 Kutztown University of PA Kutztown, PA
B.S.B.A., Business Administration/International Business Management Emphasis
the Alumni Service Award 1995 International Students Organization- President, Latino Student Association- Vice President,
Student Mentor for the Academic Alliance for the Retention of Minority Students, International Business Club, Represented
the University at the Latinos in Pennsylvania Conference 1995. My Graduation Story was featured in the Reading Eagle Newspaper
on Graduation Date!
*Senior year Internship: Translator
for a Minority Business Development Center & Entrepreneurial Development & Global Education Center (The Center
received White House and Presidential recognition in Spring 1995/Finalist for a United Nations Educational Award in Spring
1995). I helped three clients develop business plans and marketing strategies: grocery store future owner, a restaurant owner
and shoe-store owner/designer.
Senior Year- Boy Scouts of America Cub Master/Program Assistant (P/T)-
Coordinated a National Pilot Program with inner city kids in three Public Elementary Schools in Reading, PA (1995). I served
as a BSA Career Day Speaker at Reading High School & at PEPP Summer Youth Leadership Program at Penn State Berks (1995-96).
1992-1993 Reading Area Community College Reading, PA
A.A.S., Human Resource Management-
Worked as a Full Time Bank Teller while in school.
1988-1992 University of Puerto Rico Aguadilla, PR
Pre-Engineering Program & One Year of Business Management (100 credits)
G.P.A. Honor & Extracurricular Certificate (Community Colleges Drama Competition First Prize for La Cantante Calva Theater 88 Club acting at Rio Piedras and Carolina Campuses)
1988- New Bedford High School, New Bedford, MA - (Honors), Scholarship from the Spanish American
PROFESSIONAL CONFERENCES AND TRAININGS:
Ø Attended the US Department
of Education & the US Faith Based Initiatives Grant Writing Seminars 2007 by the Office of the Governor Luis Fortuño
Ø Selected to represent Pine
Ridge High School at the 2005 National Conference on Leadership Diversity by the University Of Central Florida Office Of Diversity
Ø Selected to represent The
Admissions/Recruitment Department at the 2002 Daytona Beach Community College President's Leadership Training and the 2001
Presidents Situational Training.
Ø Planning/Advising Committee
Member for the 19th, U.S. Hispanic Leadership Conference 2001 were I was representing Central Florida and DBCC.
Ø Attended the 20TH
& The 18th U.S. Hispanic Leadership Conference 2002 & 2000 in Chicago for college recruitment (Participated
on the 7th USHLI National College Fair) and training purposes.
Ø The Pacific Institute Certificates:
Success Strategies for Effective Schools Program & Investment in Excellence 2006 taken at Angley College
by the Pacific Institute Staff.
Ø Certified Adult and Children
CPR/First Aid techniques 2005.
Ø Grant Writing Certificates from: The Department of Education and the Office of Faith
Based Initiatives by the Office of Congressman Luis Fortuño, The Federal Affairs Office of Puerto Rico in Orlando, The Department
of Education, State of Florida, Career Development- DBCC and the Federal Affairs Office of Puerto Rico in Orlando
Ø 2005 Selected for the Volusia
County Government Citizen's Leadership Academy
President- R.E.S.T. Ramos Educational Services & Translations, Inc.
Fall 2011- Placement Field Officer- Temporary Professional Services- UNITEC- Universal
Technology College of Puerto Rico, Inc.
2009- Admissions Representative- City College- Casselberry, FL
Self-Trained in Campus View- Admissions Program
Relations- Orlando Academy (New School), Orlando, FL (Temporary One Month Assignment)
· Public Relations duties: at Community Events, News Media, Newspaper, Internet Youth Concerts,
Community Events, Chambers of Commerce, High Schools, Specific Market Targeting and Job and Health Fairs
· Marketing Plan Developed Increased Leads by more than 50% within one month in the job with Specific
Population Targeting Marketing Plan Strategies (TV Commercial Participated in the production and as one of the Actors)
· Trained Admissions Advisors and other staff on Customer Service, Recruitment Events Search and
Follow up and on how to help students overcome barriers in their educational pathway.
· Recommended and Sought out Financial Aid Sources, Student Payment Plan Options and Loan Institutions
as alternatives (Payment Plans/FAFSA).
· Admission Interviews with Students and Presented them with Financial Aid Information Options
· Recommended Program Development and Implementation for English as a Second Language Classes with
an emphasis on Medical Terminology for local and international students
· Volunteered to Translate to Spanish Orlando Academy Brochure as part of Marketing Strategy
2007-2008 Director, Office of Development, Universidad Interamericana de Puerto Rico
Developed the first Yearly Development Office Fund Raising Plan seeking to foster meaningful relationships between
the Campus and its alumni and friends and strives to match donors' philanthropic interests with opportunities to strengthen
the Campus future: E.g. Facilitated City Library advertisement Renegotiation from a Screen TV advertisement to total third
floor Inter American University sponsorship/advertisement for a lower price
Created the first monthly In-kind and Cash donations report by department on Campus
Attended US Dept. Education/US Faith Based Initiatives Grant Writing Seminars
Coordinated Federal Grant Writing Trainings for Staff and Faculty and facilitated researched grant information
Represented the Campus in Parades and as a guest for an Educational and Motivational Presentation for Head Start Program
02/26/06-10/06 - Director of Student Services/Marketing- Angley College DeLand, FL
the 2006-07 Marketing Plan- Conducted Marketing Survey for Faculty, Staff, Students and Businesses
Student in Field Placement by 44% (From 53% To 97%)
· My performance was instrumental in the
ACICS College Evaluation (letter by ACICS). I conducted the Leg Work for a new program and first Bachelors Degree at Angley
College: Aviation Technology approved by the ACICS during their visit (found Pilot School for Partnership) and Achieved the
Annual Percentage Placement Goal (80.9) within six months in the job compared to 53% when I started working.
· Student Activities Coordinator: Graduation,
Open Houses, Fresh Start Program for new students, Orientation, College Job Fairs, First Annual Alumni Picnic, Military Honorary
Wall Community Presentation, Mock Clinics % Fresh Starts for Morning and Night Program Students.
and Implemented Student Retention Programs: Newsletter, Achievement Recognition, Student Bulletin Board
· Invited employers to participate in job
fairs, interviews, and job recruiting. I helped students prepare for employer contact through resume writing workshops and
· Represented A.C. at college openings,
High school graduations, Kiwanis Club Community 5k Race (provided blood pressure checks and massages by students), DeLand
High School Business Partners Meeting, Crystal Apple Award Sub-Committee, Education Committee for the DeLand Chamber of Commerce,
Business Education & Gifts Committee for the Florida Hospital West Volusia Foundation CEO Roundtable, Central Florida
Higher Education Fairs, Alzheimer's Memory Walk, Keep DeLand Beautiful Day by the DeLand Beautiful Day by the DeLand Chamber
of Commerce and others...
01/05-12/05- Substitute Teacher for Volusia County Schools- Temporary assignments
03/03/05- 05/29/05- Community Liaison & Diversity Advisor Temporary Assignment for the Volusia County Schools (FL)
at Pine Ridge High School- - Public Relations to the City of Deltona, Volusia County and organizations. Develop leadership
and cultural activities and serve as a bridge between all different student groups, faculty and administration to foster and
manage campus diversity.
to represent Pine Ridge High School at the 2005 National Conference on Leadership Diversity by the University Of Central Florida
Office Of Diversity Initiatives
Temporary Teaching Certificate by the State of Florida for Business (Grades 6-12)
· 2005 Teacher Substitute Certification by the Volusia County School Board
07/01/04- 09/05/04 District Executive D-3/Tuscarora
District for the Boy Scouts of America, Central Florida Council Deltona, FL
Served as a liaison between West Volusia Parent Leaders/Volunteers and Council. Coordinated regular meetings and activities
for West Volusia. Created partnerships with other agencies, businesses, churches and school board to recruit and train boys
and parent leaders and volunteers to promote leadership, citizenship and physical wellness. Served as a Volunteer: Commissioner,
Golden Eagle Dinner Captain and Advisor for National Pilot Program to Central Florida.
01/2004-06/2004- Assistant Director of Multicultural Services/Multicultural Center-
(KU Graduating Class of 1995)
Kutztown University of Pennsylvania
programs ($80,000.000 Department annual budget) related to and focused on the African American and Latino/Hispanic academic,
cultural and social experiences through Student Leadership Development Programs, race relations and intercultural programs.
Organized All Student Organizations Meetings, Sought out speakers (Mayor of Reading, PA) to address students on the Martin
Luther King Greek Dinner. Represented K.U. at different community events, PAL, Penn State-Berks, The Hispanic Center, and
sought out funds (Co-sponsored by the KU Foundation & Athletics) and advertising: Promoting Diversity and Teamwork Through
Sports on April 15, 2004. Herman Boone and Bill Yoast, the real life heroes of inspirational movie Remember the
Titans will be talking about their experience leading their once racially divided football team to a championship title
from opponents to team mates to brotherhood. Attended by more than 500 culturally diverse participants (students, faculty,
high schools and community). The event was first page on the Reading Eagle Newspaper.
and coordinated the first Collegiate Leadership Development Program (CLDP) by the United States Hispanic Leadership Institute
at Kutztown University with a Multicultural Approach. The CLDP will be seven weeks of total leadership development and student
empowerment along with dialogue with administration.
the New Beginnings Mentoring Program based on prior existing mentoring programs at the University and other
well-recognized national mentoring programs
Back Social, Black History Month Programming (PAL, Penn State, Annual Soul Food Sampling Platter, Cultural Awareness/Multicultural
Tours/An Evening at the Theatre Excursion), Asian/Pacific Islander Heritage Month Programming, Spring Student Leadership Retreat,
Cultural Awareness/Multicultural Tours/An Evening at the Theatre- Excursion to NY to El Repertorio Español Theatre, Annual
Multicultural Award Banquet, Yo Soy Latina Play from NY, Herstory/Women's History Month, All Organizations Leaders Meetings,
Academic Monitoring (letter, call and meeting with student with an unsatisfactory mark and referrals)
· 03/1999- 12/17/03 Daytona Beach Community College (DBCC)-Now Daytona
State College, FL
Community Mentor/Recruiter & Admissions Advisor
v Recruitment percentage for targeted populations increased by 91% after three years in position
v Represented DBCC at: Chambers of Commerce,
The Volusia County Day in Tallahassee, Volusia County High Schools, The Central Florida Higher Education Alliance: Held
Fairs at businesses of Central Florida (Disney, Hotels, AAA, Universal Studios), Parades, etc.
v Grant Search Committee Member for the DBCC
TRIO/UP Ward Bound of 2003 (Granted in 2003).
v Selected to represent The Admissions/Recruitment
Department at the 2002 Daytona Beach Community College President's Leadership Training and The 2001 Presidents Situational
v Planning/Advising Committee Member for the
19th, U.S. Hispanic Leadership Conference 2001 were I was representing Central Florida and DBCC.
v Attended The 20TH & The 18th
U.S. Hispanic Leadership Conference 2002 & 2000 in Chicago for college recruitment (Participated on the 7th
USHLI National College Fair) and training purposes.
v 2003 Planning Committee Member for the First Deltona Youth Summit Teens Reaching for the Stars_
v Coordinated the Education Fairs representing
DBCC for the Central Florida Higher Education Alliance (20-25 colleges) Sponsored by the Volusia County Administration Building
Facilities on January 23, 2002 & and Deltona Library 2002 &2003.
v Created/Organized the 1st Come Meet Your
Neighbor- Educational Awareness Day in Deltona on July 27, 2002 & in Osteen on April 07, 2003- Festival
type of Recruitment Event with other service agencies
v Organized the First Community Leaders Meeting
for the Hispanic Business Initiative Fund Seminars for Volusia County at DBCC, DeLand, FL.
v Advocacy/Education Committee- One Voice
for Volusia, Inc. Participated in the Deltona Leaders Survey as an Interviewer and Interviewee on city services needed.
v 2003 Attended the Affirmative Action to
Achieve Diversity Workshop-Professional Development
v Attended the DBCC Customer Service Training
by the Engleson Consulting Group
Part-time Jobs held while working for
Voter Registration Specialist- (Part Time/Temporary 08/15/03-12/25/03)
Commonwealth of Puerto Rico Federal Affairs Administration Orlando, Florida
YMCA Hispanic Achievers Coordinator (Part Time Work 2001)
First Deltona/Volusia County Coordinator- Promoted Higher Education thought: adult mentors & events.
Board Member for The House Next Door
(2002-2003) – Volunteer representing Daytona Beach Community College. The HND is a family-counseling and community/youth
programs agency that serves Volusia and Flagler Counties with a budget of $2 million per year.
Project Safe Coordinator
(Part Time Work 2000) The House Next Door- A drug-alcohol and tobacco free activities program for Deltona Youth. Parent Newsletter
Boys & Girls Club Coordinator (Part Time Work 1999) - First Deltona Club Coordinator for a Youth Advocacy
and programs in the City of Deltona, Participated in the First Volusia County Youth Summit.
1998-1999 Bank Teller- Banco Popular Customer Service & Reformatted
all the bank’s intake and internal forms.
03/1998-06/1998 Administrative Assistant-Temporary
Department of Juvenile Justice Daytona Beach, FL
Certified Department of Juvenile Justice Youth Mentor
Coordinated and took minutes
at Juvenile Justice Board, Councils and Committee meetings. Prepared information packages and maintained continuous communication
with members and grant applicants to meet statutory deadlines.
11/1996-06/1997 Production Line Supervisor
Electronic Manufacturing Services,
- Second Shift/Temporary assignments
Supervised a telephone recycling/disassembly
line of 25 employees. Kept track and analyzed productivity records. I also assisted supervising other production lines.
Advisor/Promotion- Youth Explosion for Christ Concerts in Deltona (2000-2005)
Volunteer County Wide Community
Organizer for the Hispanic Health Initiatives in Volusia County (2000-2001)
Income Maintenance Case Worker Training at the Welfare
Department of the State of Pennsylvania (1996)
Boy Scout Program Assistant- National Pilot Program
with inner city kids in three Public Elementary Schools in Reading, PA (1995), Career Day Speaker at Reading High School &
at PEPP Program at Penn State Berks (1996)
· Production Telephone Line
Supervisor at Electronic Manufacturing Services, Ramey Base Aguadilla, PR-
Ø Supervised a telephone disassembly line of 25-30 employees. Assisted supervising other assembly lines:
new phones, an electronic asthma dozer and a carbon dioxide detector.
Ø Trained new employees.
Income Maintenance Case Worker for the Welfare Department of the State of Pennsylvania (1995-96)- Determined eligibility for cash, food stamps and medical coverage based on state and federal policy. Used
a Unix program to forecast eligibility. Responsible for interviewing clients and maintaining communication to ensure that
policy deadlines were met.
Bank Teller- Corestates Bank N.A. Mall and Downtown Branches 1991-1992
1993 Bacame Floter Teller called as needed by bank after A.A.S. degree graduation
CERTIFICATIONS, AWARDS, COMMUNITY INVOLVEMENT
· The Pacific Institute Certificates: Success Strategies for Effective Schools Program
& Investment in Excellence 2006 taken at Angley College by the Pacific Institute Staff.
· Certified Adult and Children CPR/First Aid techniques 2005.
· Received the First Manuel Toro Leadership Award & Community Service from La
Prensa Newspaper in at the International 23rd Paoli Awards 2005 in Orlando, FL
· Grant Writing Certificates from: The Department
of Education and the Office of Faith Based Initiatives by the Office of Congressman Luis Fortuño, The Federal Affairs Office
of Puerto Rico in Orlando, The Department of Education, State of Florida, Career Development- DBCC and the Federal Affairs
Office of Puerto Rico in Orlando
· 2005 Selected for the Volusia County Government Citizen's Leadership Academy
· 2004 Temporary Teaching Certificate by the State of Florida for Business (Grades
· 2008 & 2005 Teacher Substitute Certification by the Volusia County School Board
· DBCC Adjunct Faculty Lifetime Teaching Certification- All Subjects in Adult Basic
Education & GED, Social Studies at the High School Level.
· 2004 Appointed by Congressman Mica to represent Volusia County at the Congressional
Hispanic Leadership Summit in Washington, D.C.
· 2004 Appointed Member of the Latino Initiative Advisory Committee of Volusia County
· 08/15/03-12/25/03- (Part Time) Voter Registration Specialist- Commonwealth
of Puerto Rico Federal Affairs Administration Orlando, Florida
· 2002-2003 Advisory Community Committee for Volusia County Elections Department
· 2002-2003 Self Assessment Team Member and Public Relations/Chair- Volusia Agencies
Partnership Committee for Head Start, Mid Florida Community Services.
· 2003 National Selected Scholarship Recipient for the 1st National
Latino Leadership for the Future Grassroots and Political Conference by The NEA, NALEO/LA RAZA/LA RASA/ Colorado Education
Association held at the YMCA Estes Park Denver Colorado.
· 2002 LEADERSHIP CLASS II Graduate- West Volusia Chamber of Commerce
· 2002 & 2003 Allocating Funding Panel Member- United Way of Volusia/Flagler Counties
· 2002 Member Advisory Board for the Department of Elections Volusia County
· 2001 Graduate of the Candidate and Campaign Management Training by the United
States Hispanic Leadership Institute (USHLI)-
· 2000 Organizer and Graduate of the USHLI Grassroots Leadership Training at
Volusia County with presentations from Volusia County, City of Deltona and Volusia County School Board
· El Santuario Worship Center, Church of God: Public Relations & Director: Prayer
Service for America and Hispanic Heritage Celebration 2001& 2002
· 1997-2002 Volusia County Hispanic Association Inc. Board of Directors/Public Relations,
Committees: Youth, Membership, Talent Show, Yearly Hispanic American Festival (7,000 attendees), Gala Dinner/Dance, Family
Picnic, Business Network, Latino Vote Committee and public relations person.